Violence in the Healthcare Workplace ___________________________________________________________
48. Mr. J, a social worker, has been employed at a social service agency providing services to children and families for the past year. There were several management transitions during this year, and as a result, several new procedural policies were implemented that affected the amount of time social workers had to spend working on clients’ charts after hours. Many workers, including Mr. J, felt that these new policies were not fair, and these sentiments affected the morale of the staff. This is classified as A) blatant injustice.
52. Which of the following statements regarding workplace violence is TRUE? A) The cycle of violence can be mapped out with characteristics associated with specific stages.
B) Understanding the cycle of violence may increase the tendency to pathologize the perpetrator. C) It is not encouraged for a clinician to intervene when an individual is acting out aggressively or threatening to act in a violent manner. D) The safety of the offender who threatens to use violence should not be one of the priorities in the safety plan.
B) procedural injustice. C) contextual injustice. D) interactional injustice.
53. What is a critical incident? A) Sense of burnout
B) An acute stress response that typically follows a traumatic event C) A written report about an incident of workplace violence to a supervisor or manager D) Occupational Safety and Health Administration’s annual report card on hospital and healthcare organization safety
49. Which of the following is a potential effect of workplace violence? A) Fear reactions B) Acute stress disorders C) Gastrointestinal disturbances D) All of the above 50. Nurse C is on duty in the emergency department when a patient is brought in by the police because he was ranting on the street, talking about how the telephone lines were sending messages to him and a force was out to get him. During the assessment, when the patient is lucid, he tells Nurse C that he was laid off from his janitorial position at a nearby rehabilitation clinic. The patient says he is so angry that he could cause the director physical harm. What potential ethical issues might Nurse C confront in this scenario? A) Issue of dual roles B) Issue of charting the case clearly C) Issue of confidentiality and limits to confidentiality D) Issue of promoting the patient’s sense of empowerment 51. Which of the following is NOT one of the dimensions of Borum and Reddy’s proposal of a line of inquiry to elicit facts from clients/patients who may be at risk of harming others? A) Level of intent to harm B) Capacity to carry out the harm C) Ability to differentiate the different types of injustices D) Willingness to work with the clinician or the service provider to obtain help
54. What is bibliotherapy?
A) A form of debriefing intervention B) A way to de-escalate tension or conflict C) Educating workers and staff in healthcare and human service agencies about safety D) A form of therapeutic intervention comprising providing information such as books and pamphlets to educate clients 55. Ms. T is a licensed social worker who conducts home visits. As part of the safety training she received from her agency, Ms. T’s level of awareness increased. She has attempted to implement some precautions to protect herself, including assessing her immediate physical environment by A) scheduling a self-defense course. B) keeping a journal of self-care strategies. C) having her vehicle checked regularly to make sure it is properly maintained. D) asking her nursing supervisor for more information about workplace violence.
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