Chapter 2: Educating Patients: Creating Teaching Moments in Practice 4 Contact Hours
By: Kim Maryniak, PhD, RNC-NIC, NEA-BC Author Disclosure : Kim Maryniak and Colibri Healthcare, LLC do not have any actual or potential conflicts of interest in relation to this lesson. Universal Activity Number (UAN) : 0607-0000-23-012-H99-P Target Audience: Pharmacists in a community-based setting. To Obtain Credit: A minimum test score of 75 percent is needed to obtain a credit. Please submit your answers either by mail, fax, or online at EliteLearning.com/Book Questions regarding statements of credit and other customer ser- vice issues should be directed to 1-888-666-9053. This lesson is $24.95. Activity Type : Knowledge-based Initial Release Date : July 10, 2023 Expiration Date : July 10, 2026 Learning objectives After reading this monograph, pharmacists should be able to: Appraise the significance of effective patient and family education on patient outcomes. Examine barriers to learning in the healthcare setting and the related effects on a person’s learning capability.
Colibri Healthcare, LLC is accredited by the Accredi- tation Council for Pharmacy Education (ACPE) as a provider of continuing pharmacy education. Partici- pants of the session who complete the evaluation and provide accurate NABP e-Profile information will have their credit for 4 contact hours (0.4 CEU) submit-
ted to CPE Monitor as early as within 10 business days after course completion and no later than 60 days after the event. Please know that if accurate e-Profile information is not provided within 60 days of the event, credit cannot be claimed after that time. The participant is accountable for verifying the accurate posting of CE credit to their CPE Monitor account within 60 days.
Analyze teaching strategies that deliver effective learning to the patient and/or family. Discuss how to create teachable moments in healthcare settings.
CHAPTER 1: THE SIGNIFICANCE OF PATIENT AND FAMILY TEACHING
Learning outcome After completing this chapter, the learner will be able to appraise the significance of effective patient and family education on patient outcomes, including: Patients must have a good understanding of what is needed for their health and wellness. Families and caregivers who support or assist patients also need this information. Education and teaching are essential to ensure that patients and families have a compre- hension of factors that contribute to wellness and recovery from illness, such as medications, procedures, and therapies. Each per- son learns differently, and although there are common strategies, teaching should be individualized. Healthcare professionals (HCPs) have many opportunities in inter- actions with patients, families, and caregivers to provide educa- tion. Teaching does not have to be long or complicated to be ef- Teaching and healthcare professions Professions have been described in many ways, although there are common themes that are included within the descriptions of a profession. These factors include that a profession is based on a higher level of knowledge and course of education, autonomy and credibility, and upholding values and ethics. An important component of a profession is to protect members of the public by using knowledge and skills (Professional Standards Councils, n.d.). For healthcare professionals, the focus is on the benefit to the patient. Teaching is an essential function of the healthcare pro- fessions, and healthcare professionals need proficiencies to suc - cessfully implement patient education. Education is concentrated Patient- and family-centered care There is much literature regarding patient- and family-centered care. The term family is defined based on what the patient wants, and who they want involved in their care. This could include sig- nificant others, immediate or extended family members, friends, colleagues, or any others the patient wishes to be involved. Each
Reduced readmission rates. Improved health outcomes.
INTRODUCTION
fective. Healthcare professionals should identify when there is an appropriate time for effectual teaching, and how to best educate the person they are interacting with. Goals for patient education are to help patients and family gain, retain, and apply knowledge. Through effective education, pa- tients should be able to manage health, actively participate in decision making, and improve compliance with their plan of care. Depending on the setting, the “patient” may be classified as the “resident,” “client,” or “customer”; for the purpose of this course, the word patient will be used. on the goals, priorities, abilities, and health information needs of the patient and family, based on their existing knowledge (Health Care Education Association [HCEA], 2021). Self-Assessment Quiz Question #1 All the following are elements of a profession EXCEPT: a. Upholding ethics. b. Higher level of education. c. Credibility. d. Need for supervision.
patient’s definition of family is unique—and some patients may desire to have family involved in their care while others do not want them to be involved (Institute for Patient- and Family-Cen- tered Care, n.d.).
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Book Code: RPUS3024
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