National Nursing Ebook Continuing Education

• Fioratou, E., Flin, R., & Gavin R. (2010). No simple fix for fixation errors: Cognitive processes and their clinical applications. Anaesthesia , 65 (1), 61-9. • Gaba, D. M., Howard, S. K., & Fish, K. J. (2001). Simulation-based training in anesthesia crisis resource management (ACRM): A decade of experience. Simulation Gaming . 32(2), 175-93. • Gangaram, P., Menacho, A. M., & Alinier, G. (2017). Crisis resource management in relation to empowering people to speak up in emergency medical service clinical practice settings. Jo urnal of Paramedic Practice , 9(2), 60-65. • Goldhaber-Fiebert, S. N., & Howard, S. K. (2013). Implementing emergency manuals: Can cognitive aids help translate best practices for patient care during acute events? Anesthesia & Analgesia , 117 (5), 1149-1161. • Goldhaber-Fiebert, S. N., Pollack, J., Howard, S. K., & Merrell, S. B. (2016). Emergency manual uses during actual critical events and changes in safety culture from the perspective of anesthesia residents: A pilot study. Anesthesia & Analgesia , 123 (3), 641-9. • Gonzalez, M., Lewis, K., & Lorrain, G. (2018). The Universal Protocol. In K.P. Lewis, R. J. Canelli, & R. A. Ortega (Ed.) Ok to proceed: What every healthcare provider should know about patient safety. (pp. 165-170). Kirkwood • Hazinski, M. F., Nolan, J. P., Aickin, R., Bhanji, F., J. E., Callaway, C. W., ... & Gent, L. M. (2015). Part 1: executive summary: 2015 international consensus on cardiopulmonary resuscitation and emergency cardiovascular care science with treatment recommendations. Circulation , 132 (16 suppl 1), S2-S39. • Helmreich, R. L. & Fousbee, C. H. (1993). Why crew resource management? Empirical and theoretical bases of human factors training in aviation. In E. L. Wiener, B. G. Kanki, R. L. & Helmreich (Ed.) Cockpit resource management , (pp.1-41). Academic Press. • Hunt, E.A., Shilkofski, N.A., Stavroudis, T.A., & Nelson, K.L. (2007.) Simulation: translation to improved team performance. Anesthesiology Clinics, 25(2), 301-319. • Jackson, S. A. (2017). Rapid response teams: What’s the latest? Nursing 2018 , 47 (12), 34-41. • Kohn, L. T., Corrigan, J. M., & Donaldson, M. S. (2000). To err is human: Building a safer health system. A report of the Committee on Quality of Health Care in America, Institute of Medicine. • Leonard, M., Graham, S., & Bonacum, D. (2004). The human factor: The critical importance of effective teamwork and communication in providing safe care. BMJ Quality & Safety , 13 (suppl 1), i85-i90. • Merchant, R. M., Topjian, A. A., Panchal, A. R., Cheng, A., Aziz, K., Berg, K. M., ... & Adult Basic and Advanced Life Support, Pediatric Basic and Advanced Life Support, Neonatal Life Support, Resuscitation Education Science, and Systems of Care Writing Groups. (2020). Part 1: Executive summary: 2020 American Heart Association guidelines for cardiopulmonary resuscitation and emergency cardiovascular care. Circulation , 142 (16_Suppl_2), S337-S357.

• Miller, R. D., Eriksson, L. I., Fleisher, L. A., Wiener-Kronish, J. P., Cohen, N. H., & Young, W. L. (2014). Miller’s Anesthesia E-Book . Elsevier Health Sciences. • Mo, D., O’Hara, N. N., Hengel, R., Cheong, A. R., & Singhal, A. (2018). The Preferred Attributes of a Trauma Team Leader: Evidence from a Discrete Choice Experiment. Journal of surgical education, 76 (1), 120-126. https://doi.org/10.1016/j.jsurg.2018.06.021 • Moffatt-Bruce, S. D., Hefner, J. L., Mekhjian, H., McAlearney, J. S., Latimer, T., Ellison, C., & McAlearney, A. S. (2017). What is the return on investment for implementation of a crew resource management program at an academic medical center? American Journal of Medical Quality , 32 (1), 5-11. • Ortega, R. (2018). Fixation Errors. In K.P. Lewis, R. J. Canelli, & R. A. Ortega (Ed.) Ok to Proceed: What every healthcare provider should know about patient safety. (pp. 64-68). Kirkwood • Ozekcin, L. R., Tuite, P., Willner, K., & Hravnak, M. (2015). Simulation education: Early identification of patient physiologic deterioration by acute care nurses. Clinical Nurse Specialist , 29 (3), 166-173. • Parsons, J. R., Crichlow, A., Ponnuru, S., Shewokis, P. A., Goswami, V., & Griswold, S. (2018). Filling the gap: Simulation-based crisis resource management training for emergency medicine residents. Western Journal of Emergency Medicine , 19 (1), 205. • Salas, E, Dickinson, T. L., Comverse, S., & Tannenbaum, S. I. (1992). Toward an understanding of team performance and training. In K.W. Swezey and E. Salas (Eds.). Teams: Their training and performance . (3-29). Ablex. • Salas, E., Prince, C., Baker, D. P., & Shrestha, L. (2017). Situation awareness in team performance: Implications for measurement and training. In Situational Awareness (pp. 63-76). Routledge. • Siems, A., Cartron, A., Watson, A., McCarter, R., & Levin, A. (2017). Improving pediatric rapid response team performance through crew resource management training of team leaders. Hospital pediatrics, 7 (2). • Simon, E. L., Truss, K., Smalley, C. M., Mo, K., Mangira, C., Krizo, J., & Fertel, B. S. (2021). Improved hospital mortality rates after the implementation of emergency department sepsis teams. The American Journal of Emergency Medicine, 51 , 218-222. https://doi.orghttps:// doi.org/10.1016/j.ajem.2021.10.035 • Statewide Anaesthesia and Perioperative Care Clinical Network (SWAPNet). (2018). Rural perioperative team training: Teamwork and crisis resource management principles. State of Queensland (Queensland Health). Brisbane, QLD. https://clinicalexcellence.qld.gov.au/. • Van, K. A., Nogueira, L., Gustafson, D., Tieu, W., Averch, T. D., & Kim, F. J. (2017). The Culture of Patient Safety Practice: Systematic Review. Urology practice, 4 (4), 296-301.

CRISIS RESOURCE MANAGEMENT FOR THE HEALTHCARE PROFESSIONALS Self-Assessment Answers and Rationales

1. The correct answer is C. Rationale: Most aviation disasters were related to human error in communication, situation awareness, delegation, and managing workload . 2. The correct answer is A. Rationale: Role clarity is necessary to organize the team and minimize chaos. 3. The correct answer is C. Rationale: The leader’s only responsibility should be leading the situation; when the leader’s attention is divided, crucial details can be missed. 4. The correct answer is B. Rationale: Many institutions have multiple levels of assistance available and calling for the most appropriate level of help at the right time leads to the best patient outcomes. 5. The correct answer is C. Rationale: Stop the line allows all responders to have opportunities to alert the team to issues and pause actions for clarification. 6. The correct answer is D. Rationale: Responders involved in discussions during an emergency need to assess the importance of their conversation. They should only share information that is relevant for the leader to be aware of and that can impact the situation and eventual outcome.

7. The correct answer is D. Rationale: Resource allocation is the knowledge of resources available in an emergent event and the internal protocols, such as internal responses to a fire and how to use the equipment. 8. The correct answer is B. Rationale: Dynamic decision-making is a process where an individual makes informed decisions based on an awareness of the situation, implementing the resources available and supported in knowledge by cognitive aids. 9. The correct answer is A. Rationale: The “Where do I Stand” is an institutional internal cognitive aid that assists cardiac event responders in knowing where they should stand so that the leader is aware of their role and discipline. 10. The correct answer is A. Rationale: The thought that the issue causing the situation can only be attributed to one specific cause and no other cause is explored, potentially causing delay in interventions.

Course Code: ANCCUS03CR

Page 53

Book Code: ANCCUS2423

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