Florida Dentist Ebook Continuing Education

Š National Quality Forum (NQF). (2014). Safe practices for better healthcare – 2010 update. Retrieved from http://www.qualityforum.org/Publications/2010/04/Safe_Practices_for_Better_Healthcare_%e2%80%93_2010_ Update.aspx Š Newman-Toker, D. E., & Pronovost, P. J. (2009). Diagnostic errors – The next frontier for patient safety. Journal of the American Medical Association, 301 (10), 1060-1062. Š Obadan, E. M., Ramoni, R. B., & Kalenderian, E. (2015). Lessons learned from dental patient safety case reports. Journal of the American Dental Association, 146 (5), 318-326. Š O’Neill, E. S., Dluhy, N. M., & Chin, E. (2005). Modeling novice clinical reasoning for a computerized decision support system. Journal of Advanced Nursing, 49 (1), 68-77. Š Perea-Perez, B., Santiago-Saez, A., Garcia-Marin, F., Labajo-Gonzalez, E., & Villa-Vigil, A. (2011). Patient safety in dentistry: Dental care risk management plan. Medicina Oral Patologia Oral Y Cirugia Bucal, 16 (6), e805-e809. Š Pronovost, P., Needham, D., Berenholtz, S., Sinopoli, D., Chu, H., Cosgrove, S., … Goeschel, C. (2006). An intervention to decrease catheter-related bloodstream infections in the ICU. New England Journal of Medicine, 355 (26), 2735-2732. doi:10.1056/NEJMoa061115 Š Reed, K., & May, R. (2010). The seventh annual Healthgrades patient safety in Amer­ ican hospitals study. Retrieved from http://www.cpmhealthgrades.com/CPM/assets/File/ PatientSafetyInAmericanHospitalsStudy2010.pdf Š Scharf, W. R. (2007). Red rules: An error-reduction strategy in the culture of safety. Focus on Patient Safety, 10 (1), 2-3. Š Schiff, G. D., & Bates, D. W. (2010). Can electronic clinical documentation help prevent diagnostic errors? New England Journal of Medicine, 362 (12), 1066-1069. Š Shekelle, P. G., Pronovost, P. J., Wachter, R. M., McDonald, K. M., Schoelles, K., Dy, S. M.,… Walshe, K. (2013). The top patient safety strategies that can be encouraged for adoption now. Annals of Internal Medicine, 158 (5 Pt 2), 365-368. Š Sinclair, D., & Croskerry, P. (2010). Patient safety and diagnostic error: Tips for your next shift. Canadian Family Physician, 56 (1), 28-30. Š Straumanis, J. P. (2007). Disclosure of medical error: Is it worth the risk? Pediatric Critical Care Medicine, 8 (Suppl 2), S38-S43. Š The Joint Commission (TJC). (2007). “What did the doctor say?”: Improving health literacy to protect patient safety. Retrieved from http://www.jointcommission.org/What_Did_the_Doctor_Say/ Š The Joint Commission. (2008). Sentinel event alert: Preventing pediatric medication errors. Retrieved from http://www.jointcommission.org/sentinel_event_alert_issue_39_preventing_pediatric_medication_errors/ Š The Joint Commission. (2010). Failure mode and effects analysis in health care: Proactive risk reduction (3rd ed.). Oakbrook Terrace, IL: Joint Commission Resources. Š The Joint Commission. (2013). Sentinel event policy and procedures. Retrieved from http://www. jointcommission.org/Sentinel_Event_Policy_and_Procedures/ Š The Joint Commission. (2014). Sentinel event data summary. Retrieved from http://www.jointcommission.org/ sentinel_event_statistics_quarterly/ Š The Joint Commission. (2017a). About The Joint Commission. Retrieved from http://www.jointcommission.org/ about_us/about_the_joint_commission_main.aspx Š The Joint Commission. (2017b). National patient safety goals. Retrieved from http://www.jointcommission.org/ standards_information/npsgs.aspx Š The Joint Commission. (2017c). 2017 Ambulatory Care National Patient Safety Goals. Retrieved from https:// www.jointcommission.org/assets/1/6/2017_NPSG_AHC_ER.pdf Š U.S. Census Bureau. (2010). New Census Bureau report analyzes nation’s linguistic diversity. Retrieved from https://www.thestreet.com/story/10737782/1/new-census-bureau-report-analyzes-nations-linguistic-diversity. html Š U.S. Department of Education, National Center for Education Statistics. (2003). National assessment of adult literacy. Retrieved from http://nces.ed.gov/naal/kf_demographics.asp Š U.S. Department of Health and Human Services (DHHS), Office of Inspector General. (2008). Adverse events in hospitals: State reporting systems. Retrieved from http://oig.hhs.gov/oei/reports/oei-06-07-00471.pdf Š U.S. Department of Veterans Affairs, Office of Public and Intergovernmental Affairs. (2009). Medical journal praises VA electronic health record . Retrieved from http://www1.va.gov/opa/pressrel/pressrelease. cfm?id=1662 Š U.S. Department of Veterans Affairs. (2014a). VA National Center for Patient Safety. Retrieved from http:// www.patientsafety.va.gov Š U.S. Department of Veterans Affairs. (2014b). Root cause analysis. Retrieved from http://www.patientsafety. va.gov/professionals/onthejob/rca.asp Š U.S. Food and Drug Administration (FDA). (2007). Medical devices: FDA public health notification: Patient burns from electric dental handpieces. Retrieved from https://wayback.archive-it.org/7993/20170111190521/ http://www.fda.gov/MedicalDevices/Safety/AlertsandNotices/PublicHealthNotifications/ucm062018.htm Š U.S. Food and Drug Administration. (2014a). Medical product safety information: MedWatch: The FDA safety information and adverse event reporting program. Retrieved from http://www.fda.gov/Safety/MedWatch/ SafetyInformation/default.htm Š U.S. Food and Drug Administration. (2014b). What we do. http://www.fda.gov/AboutFDA/WhatWeDo/default. htm Š Wachter, R. M. (2012). Understanding patient safety (2nd ed.). New York, NY: McGraw-Hill. Š Waknis, P. P., Deshpande, A. S., & Sabhlok, S. (2011). Accidental injection of sodium hypochlorite instead of local anesthetic in a patient scheduled for endodontic procedure. Journal of Oral Biology and Craniofacial Research, 1 (1), 50-52. Š 35. A dentist’s duty to use that degree of care and skill expected of a reasonably competent dentist with similar training or experience acting in the same or similar circumstances is the American Dental Association’s definition of: a. A sentinel event. b. The standard of care. c. Standard practice. d. An adverse event. 36. A “red rule” is best defined as a procedure that? a. Applies to emergency situations only. b. Should be followed in all but rare and urgent cases. c. May not be used on pediatric patients without parental consent. d. Requires a dentist’s supervision. 37. Inadequate record keeping is a common cause of corrective action by state licensing boards and among the common record keeping errors includes the failure to: a. Document specific record components such as a treatment plan, health history, informed consent, or informed refusal. b. Properly document communications with patients such as telephone conversations, e-mail correspondence, or text messages. c. Document missed and failed patient appointments. d. Maintain the patient record in ink, rather than pencil.

Š Chin, K. L., Yagiela, J. A., Quinn, C. L., Henderson, K. R., & Duperon, D. F. (2003). Serum mepivacaine concentrations after intraoral injection in young children. Journal of the California Dental Association, 31 (10), 757-764. Š Chiu, C. Y., Lin, T. Y., Hsia, S. H., Lai, S. H., & Wong, K. S. (2004). Systemic anaphylaxis following local lidocaine administration during a dental procedure. Pediatric Emergency Care, 20 (3), 178-180. Š Clancy, C. M. (2009). Patient safety: One decade after To Err Is Human. Retrieved from https://www.psqh.com/ analysis/september-october-2009-ahrq/ Š Dentist’s Advantage. (2014). Dentist’s Advantage case studies 2012-2014. Retrieved from http://www.dentists- advantage.com/sites/DA/rskmgt/casestudy/Pages/CaseStudyIndex.aspx Š Ecoffey, C. (2005). Local anesthetics in pediatric anesthesia: An update . Minerva Anestesiologica, 71 (6), 357-360. Retrieved from http://www.minervamedica.it/en/journals/minerva-anestesiologica/article. php?cod=R02Y2005N06A0357 Š Florida Legislature. (2012). The 2012 Florida Statutes: 395.0197 Internal risk management program. Retrieved from https://www.flsenate.gov/Laws/Statutes/2012/395.0197 Š Gandhi, T. K., Kachalia, A., Thomas, E. J., Puopolo, A. L., Yoon, C., Brennan, T. A., & Studdert, D. M. (2006). Missed and delayed diagnoses in the ambulatory setting: A study of closed malpractice claims. Annals of Internal Medicine, 145 (7), 488-496. Š Graskemper, J. (2004). The standard of care in dentistry. Journal of the American Dental Association, 135 (10), 1449-1455. Š Gray-Miceli, D., Capezuti, E., Lawson, W., & Iyer, P. (2007). Falls handbook: Clinical and medical-legal perspectives of falls across the lifespan. Flemington, NJ: Med League Support Services. Š Griffin, F. A., & Resar, R. K. (2009). IHI global trigger tool for measuring adverse events (2nd ed.). IHI innovation series white paper. Cambridge, MA: Institute for Healthcare Improvement. Retrieved from http:// www.ihi.org/IHI/Results/WhitePapers/IHIGlobalTriggerToolWhitePaper.htm Š Health and Medicine Division (HMD) of the National Academies of Sciences, Engineering, and Medicine. (2008). Resident duty hours: Enhancing sleep, supervision, and safety. Retrieved from http://www. nationalacademies.org/hmd/~/media/Files/Report%20Files/2008/Resident-Duty-Hours/residency%20 hours%20revised%20for%20web.pdf Š Health and Medicine Division of the National Academies of Sciences, Engineering, and Medicine. (2009). Redesigning continuing education in the health professions. Retrieved from http://nationalacademies.org/ hmd/~/media/Files/Report%20Files/2009/Redesigning-Continuing-Education-in-the-Health-Professions/ RedesigningCEreportbrief.pdf Š High 5s Project. (2013). Action on patient safety – High 5s. Retrieved from http://www.who.int/patientsafety/ implementation/solutions/high5s/en/ Š Institute for Healthcare Improvement (IHI). (n.d.). Changes: Develop a culture of safety. Retrieved from http:// www.ihi.org/resources/Pages/Changes/DevelopaCultureofSafety.aspx Š Institute for Safe Medication Practices (ISMP). (n.d.) The National Medication Errors Reporting Program (ISMP MERP). Retrieved from https://www.ismp.org/reporterrors.asp Š Institute for Safe Medication Practices. (2010). ISMP Guidelines. Retrieved from https://www.ismp.org/tools/ guidelines/ Š Institute for Safe Medication Practices (ISMP). (2014). ISMP’s list of high-alert medications. Retrieved from http://www.ismp.org/Tools/highalertmedications.pdf Š Jack, B., Chetty, V. K., Anthony, D., Greenwald, J. L., Sanchez, G. M., Johnson, A. E., … Culpepper, L. (2009). A reengineered hospital discharge program to decrease rehospitalization: A randomized, controlled trial. Annals of Internal Medicine, 150 (3), 178-187. Š Jerrold, L., & Romeo, M. (1991). The case of the wrong tooth. American Journal of Orthodontics and Dentofacial Orthopedics, 100 (4), 376-381. Š Jha, A. K., DesRoches, C. M., Campbell, E. G., Donelan, K., Rao, S. R., Ferris, T. G., … Blumenthal, D. (2009). Use of electronic health records in U.S. hospitals. New England Journal of Medicine, 360, 1628-1638. Š Justia. (n.d.). Blair v. Eblen. Retrieved from http://law.justia.com/cases/kentucky/court-of-appeals/1970/461-s- w-2d-370-1.html Š Kaiser Family Foundation. (2014). Percentage of adults who visited the dentist or dental clinic within the past year. Retrieved from http://www.kff.org/other/state-indicator/percent-who-visited-the-dentistclinic/ Š Kalenderian, E., Walji, M., Tavares, A., & Ramoni, R. (2013). An adverse event trigger tool in dentistry: A new methodology for measuring harm in the dental office. Journal of the American Dental Association, 144 (7), 808-814. Š Kohn, L. T., Corrigan, J. M., & Donaldson, M. S. (Eds.). (2000). To err is human: Building a safer health system. Washington, DC: National Academies Press. Š Leape, L. (2006). Full disclosure and apology – An idea whose time has come. Physician Executive, 32 (2), 16-18. Š Leape, L., Berwick, D., Clancy, C., Conway, J., Gluck, P., Guest, J., … Isaac, T. (2009). Transforming healthcare: A safety imperative. Quality and Safety in Health Care, 18 (6), 424-428. Š Leapfrog Group. (2010). About Leapfrog. Retrieved from http://www.leapfroggroup.org/about_us Š Lee, J. S., Curley, A. W., & Smith, R. A. (2007). Prevention of wrong-site tooth extraction: Clinical guidelines. Journal of Oral and Maxillofacial Surgery, 65 (9), 1793-1799. Š Malamed, S. F. (2003). Emergency medicine in pediatric dentistry: Preparation and management . Journal of the California Dental Association, 31 (10), 749-755. Š Mettes, T., Bruers, J., van der Sanden, W., & Wensing, M. (2013). Patient safety in dental care: A challenging quality issue? An exploratory cohort study . Acta Odontologica Scandinavica, 71 (6), 1588–1593. Š Morath, J. (2008, May). Patient safety culture in practice. Paper presented at the Alan and Suzanne Gilstein Nursing Symposium, Providence, RI. Š Mosby’s medical dictionary (7th ed.). (2008). Philadelphia, PA: Mosby Elsevier. Š National Coordinating Council for Medication Error Reporting and Prevention (NCC MERP). (2014). About medication errors. Retrieved from http://www.nccmerp.org/about-medication-errors Š National Patient Safety Agency (NPSA). Seven steps to patient safety for primary care. (2009). London, UK: National Patient Safety Agency. Š National Patient Safety Foundation (NPSF). (n.d.). Health literacy. Retrieved from http://www.npsf. org/?page=healthliteracy Š National Patient Safety Foundation. (2014). Ask me 3. Retrieved from http://www.npsf.org/?page=askme3 31. According to the HMD report To Err Is Human: Building a Safer Health System, how many deaths annually can be attributed to medical, including dental, errors? a. 11,000 to 36,000 deaths. b. 22,000 to 49,000 deaths. c. 44,000 to 98,000 deaths. d. 88,000 to 198,000 deaths. 32. Approximately what percentage of the American population visits the dentist at least once per year? a. 15%. b. 35%. c. 65%. d. 85%. 33. The majority of the approximately 200,000 dentists in the United States work in: a. Medical centers/hospitals. b. Large group practices. c. Sole proprietorships. d. Partnerships with dental specialists. 34. What term is used to refer to an injury to a patient resulting from poor medical management by a healthcare provider?

Wall, T., Nasseh, K., & Vujicic, M. (2014). U.S. dental spending remains flat through 2012. American Dental Association, Health Policy Institute. Retrieved from http://www.ada.org/~/media/ADA/Science%20and%20 Research/Files/HPRCBrief_0114_1.ashx. Š Weaver, J. M. (2007). Calculating the maximum recommended dose of local anesthetic . Journal of the California Dental Association, 35 (1), 61-63. Š Welch, W. P., Cuellar, A. E., Stearns, S. C., & Bindman, A. B. (2013). Proportion of physicians in large group practices continued to grow in 2009-11. Health Affairs (Millwood), 32 (9), 1659-1666. PROTECTING PATIENT SAFETY IN THE DENTAL OFFICE: PREVENTING MEDICAL/DENTAL ERRORS Final Examination Questions Select the best answer for each question complete your test online at EliteLearning.com/Book

a. Adverse event. b. Sentinel event. c. Latent error. d. Inadvertent event.

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