Managing Disruptive Patients _ ________________________________________________________________
F inal E xam
MANAGING DISRUPTIVE PATIENTS
Select the best answer for each question and mark your answers on page 108. For faster service, complete your test online at EliteLearning.com/Book.
41. Which of the following is a common risk factor for workplace violence in healthcare settings? A) High patient satisfaction rates B) Overcrowded areas and long waiting hours C) Advanced medical technology D) High staff-to-patient ratios 42. What is a recommended strategy for preventing workplace violence in healthcare settings? A) Ignoring patient complaints B) Implementing workplace violence response and zero- tolerance policies C) Reducing staff training programs D) Allowing unrestricted movement of the public in clinics and hospitals 43. Which behavior is a common early warning sign of potential violence in patients? A) Smiling and being cooperative B) Asking for help C) Becoming extremely loud D) Reading 44. What is an effective intervention for managing a patient’s aggressive behavior? A) Establishing a trusting relationship and using a calm, quiet approach B) Ignoring the patient until they calm down.
46. What is a common reason for patient noncompliance with treatment plans? A) Lack of understanding of the treatment’s importance. B) High levels of patient satisfaction. C) Excellent communication with healthcare providers. D) Adequate social support. 47. What is the fundamental right of every individual regarding their healthcare decisions? A) The right to be forced into treatment. B) The right to be left alone.
C) The right to ignore medical advice. D) The right to make decisions for others.
48. What is a characteristic of maladaptive manipulation in patients? A) Using manipulation occasionally. B) Being unaware of their manipulative behavior. C) Using manipulation as the primary need-gratifying mechanism. D) Showing concern for the needs of others. 49. What is an effective intervention for managing manipulative behaviors in patients? A) Ignoring the patient’s requests. B) Allowing the patient to manipulate staff. C) Avoiding setting any limits. D) Establishing a trusting relationship and providing a consistent environment. 50. What is a key strategy for healthcare professionals to manage their own stress when dealing with manipulative patients? A) Avoiding all interactions with manipulative patients. B) Developing social maturity and recognizing intrinsic rewards. C) Ignoring their own feelings. D) Allowing patients to dictate their care.
C) Confronting the patient aggressively. D) Leaving the patient alone in a room.
45. What is the primary consideration when using mechanical restraints on a patient? A) Ensuring the patient is left alone. B) Using restraints as a first response. C) Applying restraints without a healthcare practitioner’s order. D) Monitoring the patient frequently and changing their position every 2 hours.
Test questions continue on next page
68
EliteLearning.com/Dental
Powered by FlippingBook