17
17
Cultural Competency and Healthcare: Summary
FINAL EXAM QUESTIONS
24. What can shape “perception, behavior, and transmission of information between people”? a. Cultural aptitude b. Cultural identity c. Limited perspective d. Ideation 25. What type of care addresses patients’ “wants, needs, and preferences” to make decisions about their care? a. Patient-centered care b. Physician-driven care c. Societal care d. Culturally driven care 26. The National CLAS Standards from the Department of Health and Human Services (HHS) stand for: a. Communication and language asset services b. Culture and language applied standards c. Culturally and linguistically appropriate service standards d. Classic linguistically appropriate standardization 27. Applying cultural competence into public health practices can: a. Create synergy between patients, providers, and the greater community b. Reduce synergy between patients, providers, and the greater community c. Prevent synergy between patients, providers, and the greater community d. Limit synergy between patients, providers, and the greater community 28. For effective understanding and application of cultural competency, healthcare providers and staff should develop cultural competency training NOT focused on: a. Reflection b. Developing intuitive responses c. Critical reasoning skills d. Ignorance 29. Organizational cultural competency relies on: a. Competent intergenerational knowledge about the community b. Diversity among the leadership, staff, vendors, and community served c. Bilingualism d. People from similar backgrounds who are intrigued by ethnic foods
30. Addressing patient cultural identifiers and attributes should ideally be done during: a. Initial patient assessment b. Coding and billing c. Discharge planning d. Meal planning 31. It is important to acknowledge __________, the unconscious perceptions that all people have c. Unconscious bias d. Perceptive care 32. Cultural competence training should include: a. Information about the community served a. Intuitive care b. Implicit bias b. Only global information and insight c. Specific information about mandatory language requirements d. Limited information relative to workforce 33. Which of the following is NOT recommended by the American Hospital Association for a culturally competent healthcare environment? a. Identify, report, and address health disparities b. Recruit and retain a diverse workforce c. Conduct community outreach that is culturally competent d. Limit health promotions and disease management programs to Hispanic communities
To Complete this Course: n Scan the QR code o Proceed to exam p Log into your account
Course content code: PTIL01CC-H
Powered by FlippingBook