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Cultural Competency and Healthcare: Summary
Cultural Competency and Healthcare 1 Contact Hour
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Author Dr. Joy Siegel, EdD, MBA
Dr. Joy Siegel provides solution-oriented services to seniors and their families by assessing and addressing social determinants of health. Direct services are designed to improve quality of life and address such issues as crisis intervention, aging in place, identifying financial resources, home health, housing, and social services. Joy has worked with healthcare providers and consulted with AgeWell Global, leading a grant-funded pilot designed to reduce Medicare readmissions at Holy Cross Hospital in Ft. Lauderdale. She has participated in research projects exploring quality of life and healthcare systems, loneliness, civic re-engagement, and cultural competency. Her clients include Nova Southeastern University, Case Western Reserve, Jewish Community Services, and Chrysalis Health. Joy has developed an extensive catalog of continuing education courses for healthcare providers, with a recent focus on social determinants of health and partnerships between healthcare systems and community-based organizations. As a former fundraising consultant for over 15 years, she worked with over 200 nonprofits, raising over $300 million. She also created, produced, and hosted Good Work Radio, sponsored by the Office Depot Foundation, interviewing many celebrated heroes and celebrities, including all U.S. presidents since George H. W. Bush.
LEARNING OUTCOMES • Identify the aspects of culture that comprise diverse groups with specific interests, |behaviors, and communication styles • Define the role that culture plays in health- related decisions and behaviors
• Identify ways to address disparities in healthcare provision • Define the three domains of cultural competency relative to healthcare
SELF-ASSESSMENT QUESTIONS 1. A healthcare organization notices that
2. Which of the following best demonstrates the relationship between the three domains of cultural competency? a. The cognitive domain is more important than the affective and behavioral domains b. The behavioral domain operates independently of the other domains c. The affective domain focuses only on emotional responses d. All three domains (affective, cognitive, and behavioral) work together to create comprehensive cultural competency
their Hispanic patient population has lower rates of preventive screenings compared to other groups. Which of the following represents the MOST comprehensive approach to address this disparity? a. Translate all existing educational materials into Spanish b. Hire more Spanish-speaking healthcare providers c. Implement a multi-faceted approach including community outreach, culturally appropriate education, and collaboration with community leaders d. Extend clinic hours to accommodate different work schedules
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