Educating Patients: Creating Teaching Moments in Practice
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ANSWER KEY AND RATIONALES CHAPTER 1 QUESTION 1: D . Rationale: Need for supervision is not a component of the description of a professional. QUESTION 2: C. Rationale: Education must be individualized to the patient, although there may be standard content. QUESTION 3: B. Rationale: Patient education should be done systematically, starting with assessment. QUESTION 4: D. Rationale: Patients older than age 65 reported they had good instructions at discharge, and yet 40% did not understand the purpose of their hospitalization, and 54% did not recall followup instructions (Alper et al., 2022). QUESTION 5: A. Rationale: Research shows that effective patient education can improve patient outcomes and reduce readmission rates. CHAPTER 2 QUESTION 1: A . Rationale: The definition is that of personal health literacy. QUESTION 2: C. Rationale: Although there is a relationship between literacy, numeracy, and health literacy, it is vital that healthcare professionals do not assume that a person who is well educated has a high level of health literacy. QUESTION 3: D. Rationale: Considerations for emotional readiness are motivation, stress and anxiety, developmental level, social support, frame of mind, and risk-taking behaviors.
QUESTION 4: A. Rationale: Physical limitations such as pain or fatigue from illness or procedures can exist. QUESTION 5: B. Rationale: Even patients who understand English may learn best in another language. It is important to ask patients what their preferred language is for learning (Schouten et al., 2020; Sethi & Rani, 2017). CHAPTER 3 QUESTION 1: B . Rationale: Plain or common language means talking and providing information in a way that most people understand. QUESTION 2: C. Rationale: Involvement of the patient is crucial for developing rapport and successful teaching. Explanations are needed throughout a conversation, including the purpose of the discussion, and any rationale as appropriate. QUESTION 3: D. Rationale: With medications, there are requirements such as what the medication is, exactly how the medication is taken, why the patient needs the medication, what side effects can be expected, and how the patient will benefit from the medication. The mechanism of action is not necessary for the patient to know. QUESTION 4: B. Rationale: Information should be presented in small sections and then verified with the patient. QUESTION 5: A. Rationale: Cultural competence within healthcare is the ability of healthcare professionals to incorporate factors associated with culture into providing patient care.
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