SENSITIVITY IN THE WORKPLACE: EXAMINING BEST WORKPLACE PRACTICES Final Examination Questions Select the best answer for each question and mark your answers on page 52. For faster service, complete your test online at EliteLearning.com/Book
46. Salons should create their own culture and be _____. a. Rich. b. Consistent. c. Popular. d. Challenged. 47. __________, according to Dictionary.com, means “the state of quality of being equal.” a. Equality. b. Prejudices. c. Injustice. d. Respect. 48. Disagreements typically stem from a ______. a. Bad day. b. Client. c. Conversation. d. Difference in opinions. 49. Give each person______. a. A lecture. b. An opportunity to tell his or her side. c. Time off work. d. A pay increase. 50. As an employee, one should find ways to _______ coworkers. a. Manipulate. b. Promote. c. Harass. d. Mesh with.
41. The definition of respect (as a noun), according to Webster’s Dictionary, is a “feeling of:” a. Envy. b. Deep admiration. c. Arrogance. d. Pride. 42. We try to ____ qualities in others that we ourselves would like to possess. a. Mimic. b. Manipulate. c. Control. d. Fake. 43. As we mature, our ____ should mature as well. a. Children. b. Mental IQ. c. Hair color. d. Good qualities. 44. In a salon and spa work environment, many staff members perform different roles to create_____. a. Drama. b. Good habits. c. Money. d. A successful team. 45. Using _____ and treating everyone equally can increase productivity. a. An appropriate tone of voice.
b. Excessive force. c. A write-up policy. d. A cell phone.
Course Code: CNC01SW
EliteLearning.com/Cosmetology
Book Code: NTNC0825
Page 42
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