i. If applicable, conduct an accurate needs assessment, develop a plan of care with the client, and update the plan as needed. j. Use appropriate draping to protect the client’s physical and emotional privacy. k. Be knowledgeable of his/her scope of practice and practice only within these limitations. l. Refer to other professionals when in the best interest of the client and practitioner. m. Seek the advice of other professionals when needed. n. Respect the traditions and practices of other professionals and foster collegial relationships. o. Not falsely impugn the reputation of any colleague. p. Use the NCTMB acronym only to designate his/her professional ability and competency to practice therapeutic massage and bodywork, or the NCTM acronym only to designate his/her professional ability and competency to practice therapeutic massage. q. Remain in good standing with the NCBTMB. r. Understand that the NCBTMB certificate may be displayed prominently in the certificant’s principal place of practice. s. Use the NCBTMB logo and certification number on business cards, brochures, advertisements, and stationery only in a manner within established NCBTMB guidelines. t. Not duplicate the NCBTMB certificate for purposes other than verification of the practitioner’s credentials. u. Immediately return the certificate to the NCBTMB if certification is revoked. v. Inform the NCBTMB of any changes or additions to information included in his/her application for NCBTMB certification or recertification. Standard II: Legal and Ethical Requirements. The certificant or applicant for certification must comply with all the legal requirements in applicable jurisdictions regulating the profession of therapeutic massage and bodywork, and shall: a. Obey all applicable local, state, and federal laws. b. Refrain from any behavior that results in illegal, discriminatory, or unethical actions. c. Accept responsibility for his/her own actions. d. Report to the proper authorities, any alleged violations of the law by other certificants or applicants for certification. e. Maintain accurate and truthful records. f. Report to the NCBTMB, any criminal conviction of, plea of guilty to, or nolo contendere, i.e., “no contest to”, a crime in any jurisdiction (other than a minor traffic offense) by an individual or by other certificants or applicants for certification. g. Report to the NCBTMB, any pending litigation and resulting resolution related to the certificant or applicant for certification’s professional practice, and the professional practice of other certificants or applicants for certification. h. Report to the NCBTMB any pending complaints in any state or local government or quasi-government board or agency against his/her professional conduct or competence, or that of another certificant, and the resulting resolution of such complaint. i. Respect existing publishing rights and copyright laws, including, but not limited to, those that apply to the NCBTMB’s copyright-protected examinations. Standard III: Confidentiality. The certificant or applicant for certification shall respect the confidentiality of client information and safeguard all records and shall: a. Protect the confidentiality of the client’s identity in all conversations, all advertisements, and any and all other matters, unless disclosure of identifiable information is requested by the client in writing, is medically necessary, is required by law, or is intended for purposes of public protection. b. Protect the interests of clients who are minors or clients who are unable to give voluntary and informed consent
by securing permission from an appropriate third party or guardian. c. Solicit only information that is relevant to the professional client/therapist relationship. d. Share pertinent information about the client with third parties when required by law or for purposes of public protection. e. Maintain the client files for a minimum period of four years. f. Store and dispose of client files in a secure manner. Standard IV: Business Practices. The certificant or applicant for certification shall practice with honesty, integrity, and lawfulness in the business of therapeutic massage and bodywork and shall: a. Provide a physical setting that is safe and meets all applicable legal requirements for health and safety. b. Maintain adequate and customary liability insurance. c. Maintain adequate progress notes for each client session, if applicable. d. Accurately and truthfully inform the public of services provided. e. Honestly represent all professional qualifications and affiliations. f. Promote his/her business with integrity and avoid potential and actual conflicts of interest. g. Advertise in a manner that is honest, dignified, accurate and representative of services that can be delivered while remaining consistent with the NCBTMB Code of Ethics and Standards of Practice. h. Advertise in a manner that is not misleading to the public and does not use sensational, sexual, or provocative language and/or pictures to promote business. i. Comply with all laws regarding sexual harassment. j. Not exploit the trust and dependency of others, including clients and employees/coworkers. k. Display or discuss a schedule of fees in advance of the session if these are clearly understood by the client or potential client. l. Make financial arrangements in advance that are clearly understood by and safeguard the best interests of the client or consumer. m. Follow acceptable accounting practices. n. File all applicable municipal, state and federal taxes. o. Maintain accurate financial records, contracts and legal obligations, appointment records, tax reports and receipts for at least four years. Standard V: Roles and Boundaries. The certificant or applicant for certification shall adhere to ethical boundaries and perform the professional roles designed to protect both the client and the practitioner, and safeguard the therapeutic value of the relationship and shall: a. Recognize his/her personal limitations and practice only within these limitations. b. Recognize his/her influential position with the client and not exploit the relationship for personal or other gain. c. Recognize and limit the impact of transference and counter- transference between the client and the certificant. d. Avoid dual or multidimensional relationships that could impair professional judgment or result in exploitation of the client or employees and/or coworkers. e. Not engage in any sexual activity with a client. f. Acknowledge and respect the client’s freedom of choice in the therapeutic session. g. Respect the client’s right to refuse the therapeutic session or any part of the therapeutic session. h. Refrain from practicing under the influence of alcohol, drugs, or any illegal substances. i. Have the right to refuse and/or terminate the service to a client who is abusive or under the influence of alcohol, drugs, or any illegal substance. Standard VI: Prevention of Sexual Misconduct. The certificant or applicant for certification shall refrain from any behavior that sexualizes, or appears to sexualize, the client/
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