__________________________________________________________________ Managing Disruptive Patients MDCO09DP — 9 CREDITS R elease D ate : 01/06/25 E xpiration D ate : 01/05/28
Managing Disruptive Patients
In addition to receiving AMA PRA Category 1 Credit TM , physicians participating in Maintenance of Certification will receive the following points appropriate to their certifying board: 3 ABIM MOC Points, 3 ABS MOC Points, 3 ABA MOCA Points, 3 ABP MOC Points, 3 ABPath CC Points.
Faculty Shirley Aycock, DNP, RN , is a registered nurse who has spent the majority of her nursing career serving in a variety of leadership roles. Her leadership roles range from clinical operations within acute care facilitates to serving as Adjunct Nursing Faculty at several Universities including LeTourneau University and University of Texas at Arlington, College of Nursing and Health Innovation. She received her Bachelor of Science in Nursing degree from University of Texas at Arlington, a Master of Science in Nursing Administration from University of Texas at Tyler, and a Doctorate of Nursing Practice from Rush University in Chicago, Illinois. Faculty Disclosure Contributing faculty, Shirley Aycock, DNP, RN, has disclosed no relevant financial relationship with any product manufac- turer or service provider mentioned Division Planner Candace Pierce, DNP, RN, CNE, COI Leyna Antonucci, PT, DPT Abimbola Farinde, PharmD, PhD Scott Deatherage, PhD Verlyn Evans, EdD, CCC/SLP John Makopoulos, MD Jessica Restivo, MS, OTR/L, NTMTC Kimberly Byrd, EdD, LMSW Nicholas Bertoni, MD Division Planner Disclosure The division planners have disclosed no relevant financial relationship with any product manufacturer or service provider mentioned. Senior Director of Development and Academic Affairs Sarah Campbell
HOW TO RECEIVE CREDIT
• Read the enclosed course. • Complete the final examination questions at the end. A score of 70% is required. • Return your customer information/answer sheet, evaluation, and payment to InforMed by mail or complete online at BOOK.CME.EDU.
Audience This course is designed for all healthcare professionals who may encounter disruptive patients. Course Objective The purpose of this course is to provide healthcare profes- sionals with the knowledge and skills necessary to identify patients at risk for disruptive behavior and to avoid potentially violent situations. Learning Outcomes Upon completion of this course, you should be able to: 1. Interpret the early warning signs of workplace violence in patients who are aggressive. 2. Apply appropriate interventions for managing patients who are assaultive or have the potential to engage in workplace violence. 3. Differentiate risk factors associated with non- adherence. 4. Analyze interventions that may be used when caring for patients who are non-adherent. 5. Distinguish ways in which manipulative behavior can be identified. 6. Analyze the appropriate interventions for patients who demonstrate manipulative behaviors.
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