Questions 1. What should Rachel do to effectively intervene in this situation? 2. What is important for Rachel to do and not do when attempting to question Mrs. Michel? Discussion 1. When faced with a situation involving suspected domestic violence, healthcare providers play a crucial role in providing support and assistance to victims. It is essential to understand the appropriate actions that should be taken in such circumstances. Let’s discuss what healthcare providers should do when responding to suspected domestic violence: a. Follow state laws and rules governing a healthcare provider’s response to DV. Healthcare providers must be familiar with the specific laws and regulations in their state that govern their obligations and responsibilities in cases of domestic violence. Compliance with these legal requirements ensures that appropriate actions are taken to protect the safety and well-being of the victim. b. Since Rachel is a nurse, she should adhere to the state board of nursing mandates regarding reporting DV. State boards of nursing as well as other healthcare boards often provide specific guidelines on reporting domestic violence cases. Healthcare providers must follow these mandates and promptly report suspected cases of domestic violence to the appropriate authorities, such as law enforcement or child protective services, as required by their state regulations. c. Follow organizational policies and procedures that direct the healthcare provider’s actions in DV. Healthcare organizations typically have policies and procedures in place to guide healthcare providers’ response to domestic violence cases. It is crucial for healthcare providers to familiarize themselves with these organizational guidelines and follow them to ensure a coordinated and effective response. Bottom Line: While it is important to report suspected domestic violence, the appropriate reporting channels may vary depending on the organization and the specific protocols in place. Healthcare providers should follow the designated reporting procedures established by their organization or refer to their state laws and regulations to determine the appropriate reporting authority. 2. When healthcare providers suspect domestic violence and need to question the victim, it is crucial to adopt an appropriate approach that promotes trust, sensitivity, and effective communication. Let’s discuss the options and identify the most suitable approach for Rachel when questioning Mrs. Michel. a. Waiting until her husband is present is not the recommended approach. Waiting for the presence of the alleged perpetrator, in this case, Mrs. Michel’s husband, can potentially compromise the victim’s safety and hinder open communication. Immediate intervention and support are essential to address any potential risks and help the victim. b. Accepting Mrs. Michel’s statements and avoiding further investigation is also not a helpful approach. Accepting the victim’s statements without further investigation might overlook crucial details or underlying issues related to domestic violence. Healthcare providers should be diligent in assessing
Mrs. Michel soon says her chest has stopped hurting and she no longer has trouble breathing. Her ECG shows tachycardia but is otherwise normal, as is her blood work. Her respiratory rate is 14; her heart rate is 100; her blood pressure has decreased to 140/82; her oxygen saturation is 97%. Rachel and the attending ED physician, Dr. Weber, believe Mrs. Michel has had a panic attack. However, there is another worrisome finding. Rachel notes that Mrs. Michel has several bruises over her abdomen and thighs in various stages of healing. There is also a buckle-shaped welt on her back. Rachel is distressed and realizes that she must initiate a screening for possible domestic violence. Mrs. Michel notices that Rachel is looking at her bruises. Mrs. Michel glances up at Rachel and says, “I am so clumsy. I am taking strenuous exercise and yoga classes and always seem to fall. I bump into things too. I have got to be more careful.” At that moment, Dr. Michel’s voice is heard outside the room. Mrs. Michel immediately begins to breathe more rapidly, and her heart monitor shows a swift increase in heart rate. She pulls her hospital gown tightly around her and appears frightened. Dr. Michel enters the room and takes his wife’s hand. “Well, darling, how are you feeling now?” She responds: “Oh, I am fine, I am. I was at that committee meeting for the hospital’s charity ball and suddenly could not breathe, and my chest hurt. This is because I have been drinking too much caffeine lately. I tried to explain that to everyone at the meeting, but they called 911 before I could stop them. I did not want to come here! Furthermore, I am ready to leave right away!” Mrs. Michel attempts to pull her hand away from her husband’s, but he holds her hand tightly. Finally, Dr. Michel smiles and turns to Rachel. “Thank you so much for taking such good care of my wife, but I think it is best to take her home now.” Rachel knows she needs to talk to Mrs. Michel alone. So she casually tells Dr. Michel, “Oh, I just have a few things to finish with Mrs. Michel. Then, perhaps, you could finalize the discharge process and talk to the attending physician about any follow-up care. I will get you as soon as I am through here.” Dr. Michel’s smile now seems forced as he says firmly, “I will wait here with my wife. I am sure she feels better if I am here.” Dr. Weber, the attending ED physician, arrives as Dr. Michel speaks. He asks Mrs. Michel’s permission to discuss the diagnostic findings with her husband. “Oh, of course, you may. However, I would feel better if Andrew knew what was happening, and he could decide what was best for me.” Dr. Michel reluctantly leaves the room with Dr. Weber. After they have gone, Rachel gently asks Mrs. Michel how she got the bruises on her abdomen, thighs, and buttocks. Mrs. Michel begins to cry and says, “Please just let me go home. And please, please, do not tell my husband that you saw those bruises. It would be terrible if he thought anyone would see how clumsy I am. It is my fault I get hurt. I know it is.” Rachel is concerned not only for Mrs. Michel but also for herself. She thinks: “I know I must do a thorough screening for domestic violence. However, I cannot believe Andrew Michel would do this. Everyone admires him so much. But his wife seems so frightened, and those bruises are characteristic of abuse! How will I start an investigation when the possible abuser is so powerful in this hospital? Could I lose my job? I do not know how I am going to handle this!” Rachel is facing a tough challenge. She must conduct an objective, thorough screening for intimate partner violence and deal with a situation involving a physician of prominence and power.
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Book Code: MIL1224
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