Ohio Dental Ebook Continuing Education

WORKING WITH FEARFUL AND ANXIOUS DENTAL PATIENTS Final Examination Questions Select the best answer for each question complete your test online at EliteLearning.com/Book

220. Which statement best describes dental fear? a. It is an American phenomenon. b. It is much less prevalent than in the past. c. It is more frequently seen in middle-aged men of Caucasian decent. d. It may impair the patient’s oral health-related quality of life. 221. The simplest way to find out if a patient is fearful is to: a. Ask a family member. b. Ask the patient. c. Observe their behavior. d. Check with their previous dentist. 222. If dental anxiety progresses to panic, the dental staff may observe: a. Dry palms. b. A slow heartbeat. c. Constricted pupils. d. Muscle tension. 223. With regard to dental office ambiance, anxious adult patients prefer: a. Background music in the waiting room. b. A lively waiting room that opens directly into the operatory. c. A casually dressed dentist. d. A male dentist. 224. Communication with fearful patients is most effective when: a. Eye contact is avoided. b. Delivered in a much louder than normal tone of voice. c. Speaking face to face with the patient. d. Using technical dental terms. 225. When a patient expresses fear, it is advisable to: a. Dismiss the fear by simply saying, “It’ll be fine.” b. Show concern by looking serious and troubled. c. Explain how the fears will be addressed. d. Make a joke about being afraid to lighten the mood. 226. A prearranged signal, such as the patient raising their hand b. Should be ignored if the dentist is behind schedule. c. Is very dangerous because it may jar the dentist’s arm. d. Is a delaying tactic that should be disregarded. 227. Distracting a fearful patient is most effective when it: a. Involves learning a new coping skill. b. Mentally engages the patient. c. Is passive in nature. d. Is accompanied by loud sounds. 228. Use of the tell-show-do technique is: to pause during the procedure: a. Should be acknowledged. c. Contraindicated in patients with special needs. d. Time-consuming and therefore used as a last resort. 229. Relaxation techniques utilized in a dental setting: a. Are invariably time-consuming. b. May take only a few minutes. c. Always require prior patient training sessions. d. Involve teaching rapid breathing. 230. Hypnosis, when used as a method of anxiety control: a. Has no place in a dental practice. b. Focuses on creating an altered state of mind. c. Is most effective when suggestions are delivered rapidly. d. Is a way of communicating that involves critical thinking. a. Reserved for pediatric patients. b. Appropriate for all fearful patients.

231. Which statement is true regarding the use of acupuncture and acupressure in dentistry? a. These are time-consuming techniques that have not been proven effective in reducing stress and anxiety. b. These techniques are not recommended for reducing stress and anxiety in dental patients. c. The practitioner does not need to undergo any special training to implement these techniques. d. Studies have shown that these techniques may help control a strong gag reflex. 232. Which statement is true regarding the use of biofeedback in dentistry? a. Biofeedback may help the patient modify undesirable activities such as muscle tensing. b. It does not require additional training for the dental practitioner. c. Patients generally learn biofeedback techniques unaided. d. Biofeedback is one of the most commonly used anti- anxiety techniques used in dental practice. 233. Dental fear online support groups: a. Have been proved unsuccessful. b. Have elicited very limited participation. c. Have received much positive patient feedback. d. Have never involved professional participation. 234. Which statement is true regarding a strong gag reflex? a. It always has a psychological origin. b. It is invariably caused by a negative prior dental experience. c. It is a definite cause of patient fear. d. It can be easily controlled by the patient. 235. Which statement is true when treating children? a. Only the dentist should make treatment decisions. b. Behavior modeling is a useful strategy. c. Appointments are preferably scheduled at nap times. d. Communication should be geared to the child’s chronological age. 236. Which of the following statements regarding a parental presence in the dental operatory is correct? a. Should always be deeply sedated for dental procedures. b. Do not exhibit dental fear. c. Can have shortened attention spans. d. Do best in a very stimulating environment. 238. Which of the following statements is true regarding elderly patients with special needs? a. They are rarely seen in dental practice. b. There is a 90% incidence of Alzheimer’s disease if they are older than 85. c. They should have short dental appointments scheduled for them. d. They should be instructed to arrive at least 30 minutes before the scheduled appointment time. 239. Which statement is true regarding nonpharmacological behavioral guidance strategies? a. Nonpharmacological techniques are appropriate for every fearful patient. b. They are generally not effective for patients with cognitive impairment. c. Each technique is equally effective, regardless of patient age. d. They may benefit the patient for a lifetime. a. It may help to distract the patient. b. It inhibits rapid informed consent. c. It is always welcomed by the parent. d. It is always contraindicated. 237. Patients with cognitive impairments:

Course Code: DOH02WW

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