______________________________________________ Intercultural Competence and Patient-Centered Care SWTX04IC — 4 CE HOURS R elease D ate : 10/01/23 E xpiration D ate : 09/30/26
Intercultural Competence and Patient-Centered Care
Audience This course is designed for all members of the interprofessional
Faculty Disclosure Contributing faculty, Alice Yick Flanagan, PhD, MSW, has dis- closed no relevant financial relationship with any product manu- facturer or service provider mentioned. Division Planners John M. Leonard, MD Mary Franks, MSN, APRN, FNP-C Margaret Donohue, PhD Randall L. Allen, PharmD Senior Director of Development and Academic Affairs Sarah Campbell Division Planners/Director Disclosure The division planners and director have disclosed no relevant financial relationship with any product manufacturer or service provider mentioned. Accreditations & Approvals As a Jointly Accredited Organization, NetCE is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. Regulatory boards are the final authority on courses accepted for continuing education credit. Designations of Credit Social workers completing this intermediate-to-advanced course receive 4 Cultural Competency continuing education credits. About the Sponsor The purpose of NetCE is to provide challenging curricula to assist healthcare professionals to raise their levels of expertise while fulfill- ing their continuing education requirements, thereby improving the quality of healthcare. Our contributing faculty members have taken care to ensure that the information and recommendations are accurate and compatible with the standards generally accepted at the time of publication. The publisher disclaims any liability, loss or damage incurred as a consequence, directly or indirectly, of the use and application of any of the contents. Participants are cautioned about the potential risk of using limited knowledge when integrating new techniques into practice.
healthcare team. Course Objective
The purpose of this course is to provide members of the interpro- fessional healthcare team with the knowledge, skills, and strategies necessary to provide culturally competent and responsive care to all patients. Learning Objectives Upon completion of this course, you should be able to: 1. Define cultural competence, implicit bias, and related terminology. 2. Outline social determinants of health and barriers to providing care. 3. Discuss best practices for providing culturally competent care to various patient populations. 4. Discuss key aspects of creating a welcoming and safe envi- ronment, including avoidance of discriminatory language and behaviors. Faculty Alice Yick Flanagan, PhD, MSW , received her Master’s in Social Work from Columbia University, School of Social Work. She has clinical experience in mental health in correctional settings, psychiatric hospitals, and community health centers. In 1997, she received her PhD from UCLA, School of Public Policy and Social Research. Dr. Yick Flanagan completed a year-long post-doctoral fellowship at Hunter College, School of Social Work in 1999. In that year she taught the course Research Methods and Violence Against Women to Masters degree students, as well as conduct- ing qualitative research studies on death and dying in Chinese American families. Previously acting as a faculty member at Capella University and Northcentral University, Dr. Yick Flanagan is currently a contribut- ing faculty member at Walden University, School of Social Work, and a dissertation chair at Grand Canyon University, College of Doctoral Studies, working with Industrial Organizational Psychol- ogy doctoral students. She also serves as a consultant/subject matter expert for the New York City Board of Education and publishing companies for online curriculum development, developing practice MCAT questions in the area of psychology and sociology. Her research focus is on the area of culture and mental health in ethnic minority communities.
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